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Return & Exchange Policy

Return & Exchange Policy

We are delighted to have you as a customer and want you always to have a sensational shopping experience with us! If you are not satisfied with your purchase, please return it for a refund or exchange within 7 days of the date of receipt. Returned items need to be in their original condition without signs of wear, damage, or alteration. This includes the packaging also. Unfortunately, we can’t accept returns any other way.

 

If any ordered items are damaged during transit contact us immediately for assistance within 7 days. We are not responsible for lost or stolen items or products taken elsewhere for repairs or alterations of any kind. There is no warranty on color (as far as how it will last). We do not offer returns or exchanges on used items.

 

Returns are inspected and processed by our returns department within 10 business days of receipt. We are not responsible for items that are damaged or lost during return shipping. Credit is issued to your original method of payment and you will receive an email confirmation. We do not accept returns if they arrive in any condition other than their original state or if they are past our 7-day return period. They will be sent back to you; if you reject that return shipment, White Haathi Designs reserves the right to liquidate the inventory and withhold your credit.