Terms & Conditions
Terms & Conditions
‘White Haathi Designs’ reserves the right to modify or terminate any portion of the website or the services offered by the company for any reason, without notice and liability to you or any third party.
- If you're unable to reach us, kindly leave a message on Instagram/ whatsapp and allow us a minimum of 24-48 hrs to get back to you.
- Orders generally take a minimum of 12-15 business days to arrive
- All delivery estimates are from the order date
- We won't be able to redirect orders once items have been dispatched
- We will try to deliver products in time but in some cases orders may be delayed as we have to produce or arrange a product/products
- We are not responsible for any delays caused by natural calamities and unavoidable circumstances
- If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, kindly refuse to take delivery
- All refund requests must be placed within 7 days of placing the order & refund requests post 7 days will not be accommodated. Customers have to bear shipping charges for returning their product which is Rs 200. Note: Customized products are not returnable unless the product is damaged or defective.
- We shall process the refund once we receive the product. The product must be in unused condition, in its original packaging along with its original tags and invoice, failing which the refund will not be possible.
- All registered customers have the option to track their orders by clicking on: TRACK ORDER
- White Haathi Designs complies with the Children’s Online Privacy Act. Our Site (and links that may be available through our Site), are not intended for persons under the age of eighteen (18). We do not knowingly collect information from such persons.
The protection and security of your personal information is one of White Haathi Designs' priorities.